As per responsible suppliers and marketers of industrial goods, we understand our role of “Complete Solution” ponder our valued customers. This includes pre & post sales technical service, quality assurance for our products readdressed of quality complaint, if any. Our technical service does not restrict only our products, but encompasses all the related enquiries & requirements of our customers. “Technical Forum” is our common platform open to all our customers & prospects, where we attend & individual technical queries provide consultancy & complete solutions of their problems & requirements.
We believe that it is very much important to understand what customers want to buy and what kind of technical service they value. YCL’s technical strength lies in understanding the intricacies and challenges of the customer’s markets, guiding the best technology for specific applications that gives them robust solutions to their on-site problems. Whether the customer is focused on upgraded processes, new product development or any other technical guidance, our technical staff enthusiastically supports to provide innovative solutions.
Our dedicated team of technical experts can help you to streamline your production and can make it more efficient and competitive using our customized concepts and advance technology methods.
It is necessary to segment customers based on their different types of requirements and unique needs, which enables us to provide relevant support and technical service. We provide the following technical services to each customer depending on their distinct segments:
- Technical Consultancy and advisory services to the relevant chemicals industry
- Design and development of innovative products
- On site Guidance on effective and optimized use of products
- Analytical Expertise
- Proper Selection of Machinery and equipment
- Setting up of testing laboratories
- Introduction to modern solutions and technology in chemical processing
YCL is widely known in chemical market for its superior technical services through a team of highly qualified and technical experts. Broad range of products and technologies enables us to give you right direction and solutions for your requirements. Every day we add to our experience and know-how in providing the superior and solution-driven technical support to customers. Our technical expertise can be found in a wide range of products like textile auxiliaries, leather, paper and pulp, biocides, inks, printing and graphics, construction field, health & hygiene care and many more tailor made products.
At YCL, we constantly work on improving our technical support and services to enhance our customers profitability and performance of the end use products.